1. The email address you entered is probably not a university email address. To register, you must use your university email ending in .edu (e.g. user@arkaive.edu).
2. Your institution might not be in our system yet. Please contact us at support@arkaive.com to have your institution entered in our system.
If students are using their mobile phones:
1. Download Arkaive from the App Store. Our mobile app is available for iOS or go to www.arkaive.com on your mobile device.
2. Create an account.
3. Enter the four-digit enrollment code. Instructors can see this code on the top right when they click on the course.
4. Make sure that the location setting is enabled.
If students are using laptops:
1. Go to www.arkaive.com.
2. Create an account.
3. Enter the four-digit enrollment code. Instructors can see this code on the top right when they click on the course.
4. Make sure that the location setting is enabled.
1. Select the course you wish to edit.
2. Click Manage Course.
3. Click Edit Course and make any necessary edits. Make sure you click Save at the end.
4. To make changes to the existing schedule, click on the Schedules tab. Then click Edit Schedule. Make all the necessary changes. Then click Save.
1. Select the course you wish to add your teaching assistants to.
2. Click Manage Course.
3. Click on the Teaching Assistants tab. Then click Add Assistant.
4. Enter your teaching assistant’s e-mail registered with Arkaive. Please make sure that your teaching assistant has created a student account with Arkaive. The assistant’s name will pop up once you enter the e-mail. Click Save. Repeat the steps to add multiple assistants to your course.
1. Select course you wish to edit.
2. Click View Students.
3. Click on the Delete icon on the far right column for the student(s) you wish to remove.
1. Click Contact Us on the left sidebar menu.
2. Fill out the section: Course needs to be deleted.
1. Click on the course.
2. Click View Attendance.
3. Click on the Edit icon for today’s date.
4. Refresh/reload the page every time you wish to view your students’ real-time attendance.
1. Click Reports on the left sidebar menu.
2. Select a course you wish to download the attendance report. Then click Export. The report will be exported as CSV (comma-separated-value) files.
Yes, our product is free for the instructors.
All the basic features, including check in and excusal request, are free for the students. To view their own attendance records, students are required to upgrade their accounts with $0.99 monthly subscription fee.
Yes, Arkaive provides licensing to schools/departments. Under this licensing, any student taking classes within the school/department will have access to his or her attendance records for these specific classes. For pricing, please contact support@arkaive.com.
Yes, Arkaive is FERPA compliant. Our FERPA compliance is included in our Privacy Policy: https://arkaive.com/privacypolicy
To view our Terms of Use, please click on the following link: https://arkaive.com/terms