It says that the email I entered to sign up is not permitted.
The email address you entered is probably not a university email address. To register, you must use your university email (e.g. Arkaive@arkaive.edu).
I cannot check into my class.
Here are some possible reasons:
Your professor has not activated the class attendance yet. Wait until the professor opens the attendance check-in time window. Make sure to refresh or reload the page.
Your location service might not be on. If you are using a smartphone, go to your phone settings, click on the Arkaive tab, and enable the location service. If you are using a computer, make sure that you are allowing the location access.
Your Internet connection or network might not be strong. Refresh the connection or choose another network with a strong connection.
I can't find the course.
You may have entered the wrong course code for registration. Please verify you have entered the correct enrollment code provided by your professor.
I just requested an excusal. Now what?
The excusal request will be sent to your professor. The professor will either approve or decline your request. You will get a notification in the Announcement tab when they respond.
How do I change my password?
Go to My Profile. Under Password Credentials, type in your current password and your new password twice, then press Update Password.
I forgot my username and/or password.
Your user name should be your university email address. If you do not remember your password, click the Forgot Password? button to retrieve your password.
How do I view my attendance?
Choose the course you wish to view your attendance for. Click View Attendance. You will see your attendance history for the class.
I attended class, but forgot to check-in. Is there any way to change the attendance record?
Contact the professor to have your attendance record edited and updated.
How do I remove a course?
Click on the course you wish to remove. Then click Remove Course.